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| Terms & Conditions |
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Please take a moment to read our terms and conditions carefully. There is no minimum order value.
Ordering
For your convenience, you may place your order in the following six methods:
1.) Phone in Wisconsin at 888-878-1887
2.) Fax in Wisconsin at 262-763-8350
3.) Phone in Texas at 888-878-1887
4.) Fax in Texas at 830-627-3300
5.) Online at www.centaurforge.com.
6.) Mail order
Once you place an order with us, you will be added to our mailing list and given a customer number. To expedite your orders, please use your customer number when ordering, except when ordering online. Shipping costs are not included in the pricing you see online, except where noted.
Payment
We accept Visa, MasterCard, Discover, check and money orders. For international orders, we also accept wire transfers. International order bank charges are additional. All payment will be denominated in US Dollars.
Shipping
All in-stock orders received by 3:30pm central time will be shipped the same day. Orders shipped within the continental US are normally shipped by Ground UPS. Orders being shipped to Alaska or Hawaii are normally shipped by Priority Mail (US Post Office). International orders are shipped through the US Post Office or a Freight Forwarder. Shipping charges for international orders will be calculated and charged separately. If you need faster service, we do offer UPS Next Day Air, Second Day Air, Three Day Select or Express Mail through the US Post Office.
Back Orders
We try to keep stock on everything, but sometimes the manufacturers do fall behind. In the event that we are out of stock on an item, we will ship it to you as soon as we receive it. If you cannot wait for the item to arrive, please call us and we can offer you a substitute or you can cancel your back order.
Returns
If you find that you have an item that you purchased from Centaur Forge that you would like to return or exchange, we are glad to take back unused products in their original containers within 30 days after purchase. Please call us before returning any products so that we can give you a Return Authorization Number. Please include a copy of your invoice with your return item. We do not accept returns on COAL or COKE.
Items that are returned or exchanged after 30 days are subject to a 15% restocking fee. Items that are returned or exchanged after 60 days are subject to a 15% restocking fee and will be issued a store credit only.
* Proof of purchase is required with all returns
Special Orders
If there is an item that you would like to try from any of our regular vendors, that we do not carry, we can order it special for you. For all special orders, we do require prepayment when you place the order. For items that we have to order by the box, such as special order horseshoes, must be purchased by the box.
Web Specials
From time to time we may post special web-only prices and offers. Visit often for the most up to date news.
Prices are subject to change.
Benefits of ordering online
When you order online at www.centaurforge.com, you are opening up a new world of possibilities, including color pictures, exclusive online offers, and up-to-date company information and upcoming events. You can now access your personal store by signing in to you account, which will allow you to track all orders (whether placed online, through the mail, or over the phone), review past orders, save items in a wish list, and access saved address information, which will save you valuable time in the checkout process. In addition to accessing your own account, you can place quick orders when you don't have time to browse. Simply click on the quick order tab, fill in the item codes and quantities that you want, and check out.
Prices are subject to change without notice
Please call us at 1-800-666-9175 or visit our website at www.centaurforge.com for current pricing.
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